Read published knowledge¶

The member knowledge library provides current documents that an organization has published for its members. It is separate from the administrator's upload, processing and publication tools. A member reads the approved publication; being a member does not provide access to every draft or earlier version.

Availability: Library search, source details and protected document reading are implemented in the backend. The inspected frontend has no connected HiveAI application, and a complete member-library and document-reading flow was not found in the inspected 06 Final Screens metadata. This page explains verified behavior and recovery. Exact menu, search, pagination and viewer steps remain pending screen and client delivery.

What is available to a member¶

The current member view includes publications classified for ordinary use and marked suitable for everyone in the workspace. The source must have a completed, finalized publication. A new upload, a processing result or an administrator preview does not by itself make a document readable by members.

Your current membership and HiveAI access are checked when reading the library and again when reading a document. A newly admitted member can use an existing eligible publication without the organization publishing it again. Removal or revoked access can stop later reads.

Published details can include the title, reference, description, language, tags, equipment model, document revision, version, file name, file type, size and publication time. Use these details to distinguish documents with similar names. “Everyone in this workspace” describes the publication's intended member audience; it is not public internet access.

Find the right publication¶

The implemented search matches publication metadata, including titles, descriptions, references, language, tags, equipment models and document revisions. It is not a promise of full-text search across every file or every business record. A question answered by HiveAI uses a separate evidence-retrieval process.

The library returns bounded pages. Continue through available pages when the client supports that action. A page with no results is not the same as a permissions error, and one page does not establish the library's total size. Restart the search if the query, access context or continuation expires.

A narrow search can help when a general answer cannot examine the whole library. Use a distinctive title, model or revision that you are authorized to know. Avoid assuming that a similar name refers to the same publication.

Current versions and older citations¶

A citation belongs to the original passage and publication used for the answer. The member library identifies what is published now. Those can differ.

When a document is replaced, an older citation may become unavailable even if you can read its replacement. Where current access can be verified, the citation response can offer the current publication as a separate destination. It does not provide a version-history browser or restore the old evidence.

If a document is withdrawn, there may be no current publication to open. Republishing the same file version under a new publication can also invalidate the previous evidence binding. Ask the owner for the current authorized guidance rather than treating a saved excerpt as a permanent exception to publication rules.

An updated document may change the answer to your question. Re-read the relevant section and, if useful, request an explanation based on the current material. Preserve the distinction between what the older answer said and what the new publication now supports.

What opening a document means¶

The backend prepares a short-lived viewing session for the current user, workspace, source and exact published version. It checks the source again before delivering the complete file. A changed publication, changed access or a file that cannot be verified can prevent delivery.

Supported member documents are PDF, plain text and Word documents within the service's 25 MiB limit. Their browser presentation still depends on a compatible viewer. The existence of a supported file type does not mean an inline viewer has been delivered for every browser or device.

The session permits viewing. It does not grant editing, signing, publication, sharing or upload authority. Source and access checks remain applicable even when a document was opened successfully before.

Viewing sessions last at most five minutes. If one expires, obtain a new view from the current publication when the client supports it. The expiry controls later access through that session; it cannot make a person forget content they already read or guarantee removal of a copy already delivered to their device.

Recover when reading fails¶

Do not try to turn a document-view link into a shared access link. The viewing authorization belongs to its user and workspace. Ask another authorized member to locate the publication through their own access.

For publication owners and support¶

Before directing people to a manual, verify that the intended version is published for members and that its title, language, revision and other identifying details are useful. An administrator's successful preview is not evidence that a member can read it.

For a failed read, establish whether the problem concerns publication, membership, expiry, file integrity, service availability or browser rendering. Keep those outcomes separate. A backend authorization success does not prove that the browser displayed the document.

The initial review should include a normal read, a replaced document, a withdrawn publication, a removed member and an expired session. These walkthroughs and actual viewer behavior remain pending; this documentation does not record them as passed.